Frequently Asked Questions
Q: How do I decide which package is best for me?
A: We suggest comparing the size of your porch (or desired space) when deciding which package to select. You are also welcome to send us a photo of your porch via social media or email; we would be happy to help!
Q: How much is delivery?
A: Please see our pricing page for delivery cost in your area. Pumpkins are from Musso Farms in Pueblo County, so all Pueblo and Pueblo West deliveries are FREE! Shoot us an email if you have questions or are outside of our quoted areas.
Q: How do I keep squirrels from ruining my pumpkin display?
A: All A&E pumpkins will be cleaned and given a ‘bleach bath’ before set up. This helps pumpkins look nice and shiny, but it also helps deter squirrels and other critters from your display. This does not last forever. If you have issues with squirrels, we suggest lightly spraying your display with a bleach bath periodically. Other 'natural' options can be found online i.e. sprinkle cayenne pepper on/around the display. There are also retail options available. **A&E CO cannot guarantee squirrels will not damage your display once installed.
Q: Will Autumn & Evergreen clean up and dispose of my display at the end of the season?
A: We are available for clean up and disposal at the end of the fall season. Please see our pricing page for cost and note that disposal must be paid in full in order reserve your time slot. Disposal includes materials we originally delivered, with limitations.
**We will not dispose of rotted pumpkins, carved pumpkins, or additional decor not originally supplied by A&E CO.
Q: How does payment work?
A: In order to reserve your desired timeframe and book your styling, a 50% deposit is required. The remaining 50% is due upon delivery. Payments can be made via Venmo, cash or check. If you would like to pay a cash deposit, please email us or call to schedule drop off or pick up.
We are currently developing options for clients to pay on our website. Since we are in our debut season, it may take some time. Stay tuned for updates!
Please email us with any questions regarding payment.
**We are unable to refund orders once booked. If you would like to transfer your order to another address, please email us as soon as possible.
Q: How do I care for my display to ensure longevity?
A: One important factor is determining whether you'd like a fresh look closer to Halloween or Thanksgiving and scheduling accordingly. It's also important to think about whether your porch is in full sun, as pumpkins do not thrive in that environment. Please also follow the basic care for your display once styled:
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Keep an eye on things & remove any pumpkins or gourds showing signs of decay
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Consider the 'bleach bath' or another option to prevent pest damage